A1: Hebei Tiger Brand Group Kunfeng Cabinet Industry Co., Ltd. is a professional enterprise focusing on the R&D, production, sales and after-sales service of various cabinets and office furniture. Our core products include stainless steel sterile cabinets, flip computer desks, military barracks furniture, restaurant tables and chairs, warehouse shelves and other series, which are widely used in hospitals, laboratories, military camps, schools, offices, catering venues and other scenarios. We adhere to the concept of "quality first, customer-oriented" and provide high-quality, customized products for global customers.

A2: Our company is located in the south of Xiaoqiaotou Village, Xiaoqiaotou Town, Wuyi County, Hengshui City, Hebei Province, with a standardized production base covering a large area. We have advanced production equipment, a professional R&D team and a complete quality control system, and have the ability to meet large-scale orders and customized production needs. The products are not only sold well in domestic markets, but also exported to many countries and regions.

A3: The service life of our products varies according to the product type, material and use scenario. Generally speaking, the service life of stainless steel series products (such as sterile cabinets) can reach 15-20 years, the service life of wooden furniture series (such as flip computer desks, restaurant tables and chairs) can reach 10-15 years, and the service life of military-grade furniture (such as barracks furniture) can reach more than 15 years. The long service life is due to our strict material selection and sophisticated production technology.

A4: We have established a complete quality control system covering the whole production process. From raw material procurement, incoming inspection, production process supervision to finished product inspection, each link is equipped with professional quality inspectors to conduct strict inspections. We also use advanced production equipment and production technology to ensure the stability and consistency of product quality, and only products that pass all inspections can leave the factory.

A5: The minimum order quantity varies according to the product type. For standard products, the MOQ is 1 set; for customized products, the MOQ is determined according to the product complexity and production cost. We can provide flexible order solutions for customers, whether it is small-batch trial orders or large-batch bulk orders, we can meet the needs.

A6: The production cycle depends on the order quantity, product type and customization requirements. For standard products in stock, the delivery can be completed within 3-7 working days; for standard products without stock, the production cycle is 7-15 working days; for customized products, the production cycle is 15-30 working days (specific time can be negotiated according to the customization difficulty).

A7: We provide multiple delivery methods, including land transportation, sea transportation and air transportation, which can be selected by customers according to their needs and location. The shipping cost is calculated according to the order quantity, product weight, volume and delivery location. We will cooperate with professional logistics companies to ensure that the products are delivered safely and on time, and the shipping cost can be negotiated according to the order scale.

A8: We provide a comprehensive after-sales service policy. For all products sold, we provide a 1-year free warranty service (excluding man-made damage and wearing parts). During the warranty period, if the product has quality problems, we will provide free repair or replacement services. After the warranty period, we still provide paid maintenance services and supply of wearing parts to ensure the normal use of the products for customers.

A9: Customers can contact our after-sales service team through the following ways: 1. Call the after-sales service hotline: +86 19803384111; 2. Send an email to our official email address (please contact the sales staff for details); 3. Contact the sales staff who followed up the order directly. Our after-sales team will respond within 24 working hours and provide professional solutions.